VirtualSpeech offers more than 50 off-the-shelf roleplay scenarios for you and your teams to instantly jump into and start practicing. But we also know that the best training is tailored to your organization’s exact needs, and that’s where our Roleplay Studio comes in. In just 5 minutes, you can build a roleplay, set instructions for the AI avatars, outline feedback criteria, and publish it to your learners – with no coding skills required.
Using Roleplay Studio means that every organization can use VirtualSpeech to create training that’s specific and tailored to helping learners overcome the unique challenges they face in their roles. This limitless potential can be overwhelming, so we’re highlighting some of the most impactful and interesting roleplays our users have built using Roleplay Studio to act as inspiration.
But before we do that, let’s look at how easy it is to create a customized roleplay with VirtualSpeech Roleplay Studio by following our three-step process:
How to Create Bespoke Training With Roleplay Studio
With VirtualSpeech Roleplay Studio, all you need to do to create a roleplay that’s tailored to your organization’s exact needs is fill out our form, then press publish – it’s that simple.
1. Add Roleplay Instructions
Start by adding information about your custom roleplay using our user-friendly, no-code interface. Just set the scene, outline your instructions, and our AI takes care of the rest.
2. Set Feedback Criteria
Customize your roleplay’s feedback and scoring criteria to ensure it delivers feedback tailored to your organization’s unique guidelines and expectations.
3. Publish to your learners
All that’s left is to publish your roleplay, which immediately allows learners to access them both online and in VR, so that you can start tracking results and analyzing performance.
Custom Roleplays In Enterprise Organizations
Feeling inspired? Enterprises such as Deutsche Telekom, Vodafone, and Deloitte are all leveraging VirtualSpeech to deliver immersive training experiences to their staff. Here’s just a sample of the types of roleplays these organizations are creating:
For Sales and Customer-Facing Teams
- Training sales reps to handle common pushbacks and objections when selling expensive items in a company’s product portfolio.
- Preparing sellers for tricky negotiations and aggressive buyers when selling second-hand cars.
- Helping customer service reps in the banking sector handle interactions with especially affluent, difficult customers.
- Practice for teams involved in negotiating prices with clients in the volatile oil and gas sector.
- Preparation for sellers ahead of pitching a unique, newly-released line of products to prospective customers.
- Helping businesswomen learn how to overcome biases they face in entrepreneurial situations and conversations. (Canadian Women’s Chamber of Commerce)
- Dealing with concerned or angry customers after experiencing a cyber attack or data leak.
For Healthcare Practitioners
- Training healthcare staff on how to handle challenging end-of-life care conversations with both a patient and their family.
- Helping children with learning difficulties practice difficult scenarios in a safe, controlled environment.
- Practice for mental health practitioners on dealing with individuals in remote communities and the unique mental health challenges they face.
- Training ahead of safeguarding conversations involving children and vulnerable people in care.
- Practicing critical doctor-to-doctor conversations, such as patient handovers, to embed correct processes.
Spotlight on: Bayer
Bayer is one of the most widely respected healthcare companies in the world, and in line with their innovative spirit, the organization partnered with VirtualSpeech, who they regard as leaders in the area of soft skills training, to tackle a number of use cases:
- Realistic negotiation training for Bayer’s procurement departments, who use immersive practice to prepare for difficult conversations with clients and customers.
- Job interview training for employees who want to move into a new role internally and need to practice answering career-focused questions.
- Intercultural training to ensure employees in global teams are able to communicate and work effectively regardless of their style of work or cultural background.
The ongoing collaboration between Bayer and VirtualSpeech continues to be highly successful, with the training receiving an NPS score of 81.6 and a user feedback score of 9/10 from Bayer’s employees, with one stating that it was the “most engaging training [they’ve] ever done”.
For Charities and Support Groups
- Preparation for handling conversations with individuals impacted by environmental or natural disasters (floods, fires, etc.)
- Training support staff on how to speak to victims of serious incidents (such as domestic violence or terrorism) with an appropriate tone and sensitive approach.
- Supporting individuals with disabilities to feel confident during important workplace conversations, including explaining a disability to an employer and asking about accessibility and accommodation needs. (Canadian Council on Rehabilitation and Work)
- Training for staff at suicide prevention charities on how to manage delicate conversations with vulnerable individuals.
- Helping individuals with autism to feel more comfortable in social situations and reduce their communication anxiety. (Asociación Asperger Madrid)
For Employee Relations
- Training for employees on how to best work and collaborate in intercultural environments. (Bayer)
- Practice for how to have conversations dealing with inappropriate employee behaviour (such as bullying or unwanted advances).
- Support on conducting difficult conversations (such as budget overrun, scope creep) with project stakeholders.
- Training on the appropriate way to report workplace safety issues to management.
- Practice handling return-to-work conversations for employees coming back from long-term leave in an appropriate manner.
- Training managers to deliver disappointing promotion news to their employees.
For Professionals
- Handling workplace enforcement conversations, such as shutting down a site or issuing fines for health and safety reasons.
- Preparation for and practice on being interviewed by an experienced journalist asking tough questions after a scandal or PR gaffe.
- Training on building trust-based relationships through conversation with key clients.
Spotlight on: Deutsche Telekom
Deutsche Telekom, one of the world’s leading integrated telecommunications companies, partnered with VirtualSpeech to provide its employees with industry-leading soft skills training. Deutsche Telekom leveraged this partnership to support its staff with:
- Public speaking preparation and practice to support both internal and external communications.
- Business storytelling and active listening training to improve client interactions.
- CPD-accredited communication courses provided by VirtualSpeech.
The continued collaboration between Deutsche Telekom and VirtualSpeech has delivered strong results, with employees of all levels experiencing an increase of 20% and beyond in key communication skills after taking part in VirtualSpeech-powered training.
Custom Roleplays In Education
Universities and schools worldwide use VirtualSpeech to help their students become career-ready and to support staff in handling challenging scenarios. Here are some examples of how these educational institutions are using bespoke roleplays:
For Students and Faculty
- Training students on how to handle post-graduation job interviews at their ideal workplace.
- Practice managing inter-student conflict (such as apologizing to fellow students) in an appropriate manner.
- Teaching students how to examine and investigate a school bullying incident from numerous perspectives. (Universidad de Desarrollo)
- Practice dealing with common housing conflicts that students are likely to face in university.
- Support to help neurodiverse students begin to socialize with and work alongside their peers.
- Training international students to pass English language proficiency tests.
- Teaching students to handle the specific challenges they’ll face in their future workplaces ahead of time.
Spotlight on: IE Business School
IE Business School in Madrid partnered with VirtualSpeech to pilot an immersive soft skills training program for students, and as a result of this pilot’s success and popularity, quickly expanded and has now embedded itself within the university’s courses – with over 2,000 students now using VirtualSpeech yearly. This means:
- Public speaking, storytelling and communication skills training is accessed by thousands of students per year.
- VirtualSpeech is now a compulsory part of IE Master’s syllabuses.
- Immersive training is now seen as a vital tool for soft skills training by IE Business School faculty.
The collaboration between IE Business School and VirtualSpeech has resulted in an average skill increase of 25% among students, as well as a 28% increase in confidence levels.
Experience VirtualSpeech Roleplay Studio
VirtualSpeech Roleplay Studio allows your organization to create the ideal training roleplay for your teams in minutes – the only limit is your creativity. And once your bespoke roleplays are deployed, you can track learner progress at an individual and team-wide level to ensure your training is hitting the right marks.
Chat to a member of our team or book a demo to find out how VirtualSpeech and Roleplay Studio can make an impact in your school or business today.
