Accessibility Statement

VirtualSpeech is committed to making our platform usable by as many people as possible, including people with disabilities. This statement sets out where we conform to accessibility standards, where we fall short, and what we are doing about it.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define three levels of conformance: A, AA and AAA.

VirtualSpeech is partially conformant with WCAG 2.1 Level AA. Partially conformant means some parts of the platform do not yet fully meet the standard.

Accessibility Conformance Report (VPAT)

We publish an Accessibility Conformance Report using the VPAT format, Section 508 Edition, covering WCAG 2.0 and WCAG 2.1 at Levels A and AA. The current report is dated May 2026.

It is available to anyone on request — customers, prospective customers, procurement teams or individuals. Email privacy@virtualspeech.com.

How we tested

Our most recent assessment used:

Automated testing with Google Lighthouse.
Manual testing on Windows 10 in Google Chrome and Microsoft Edge.
Testing with the NVDA screen reader.

This was a self-assessment carried out by VirtualSpeech, not an independent audit.

Accessibility features

A full alternative to VR

Everything on the platform runs in a web browser. Roleplays, presentations, coaching sessions and exercises are all available without a headset, scored against the same criteria. A learner who cannot use VR — for any reason — can complete the same training in the browser. The experience is less immersive, but it is not a reduced one.

Input and navigation

Keyboard navigation across the web platform.
Seated mode in VR, so sessions can be completed without standing or moving around a room.
Captions can be enabled by administrators.
Time limits, tips and retries are administrator-configurable, so sessions can be adjusted to suit learners who need longer.

Language

Sessions run and are scored in over 20 languages, including scenarios written by your own team.

Known limitations

We would rather tell you these than have you find them.

Virtual reality. VR is inherently difficult or unsuitable for some people, including those with certain visual, vestibular, mobility or sensory conditions. Headsets also have physical requirements we cannot change. We address this by making the browser version a complete alternative rather than a cut-down one, and we recommend institutions offer both.
Immersive 3D environments. The 3D rooms used for practice are visual by nature, and screen reader support within them is limited.
Parts of the platform do not yet meet WCAG 2.1 AA. The VPAT sets out where, criterion by criterion.

What we are doing

Accessibility work is ongoing. We prioritise issues that block a learner from completing training, and we re-assess as the platform changes. If a specific barrier is preventing your learners from using VirtualSpeech, tell us — it helps us prioritise.

Feedback

We welcome feedback on the accessibility of VirtualSpeech. If you encounter a barrier, please tell us what you were trying to do, what happened, and the browser, device or headset you were using.

Email: info@virtualspeech.com

We aim to respond within 5 working days.

Formal approval

This statement applies to the VirtualSpeech web platform and VR application. It was last reviewed in September 2026.

VirtualSpeech Ltd, 44–54 Unit 4, Coleridge Road, London N8 8ED, United Kingdom.