Healthcare & life sciences
Practice the conversations healthcare depends on.
AI roleplay for students, clinicians and life sciences teams. Rehearse patient communication, leadership discussions and commercial conversations - with scenarios tailored to your curriculum or organization.
450k+
practice sessions completed
5–10 min
per practice conversation
Practice for patient care, education and business
Scenarios tailored to the conversations your students and teams need to handle.
Healthcare & health education
Patient conversations, from classroom to clinical practice
Students and healthcare teams rehearse history-taking, explaining care and difficult conversations - with scenarios tailored to your curriculum, communication frameworks and protocols.
- Taking patient histories and asking follow-up questions
- Explaining care and checking understanding
- Delivering difficult news to patients and families
- Handling complaints and emotional conversations
- Practicing handovers and speaking up with colleagues
Pharma & life sciences
Leadership, commercial and supplier conversations
Develop communication skills across your organization, from managers giving feedback to commercial teams presenting products and procurement teams negotiating with suppliers.
- Performance reviews, feedback and coaching
- Conversations with healthcare professionals
- Procurement and supplier negotiations
- Product pitches and internal presentations
- Leading change and handling team concerns
Bayer connected its own AI model to tailor feedback to its internal best practice
Make practice part of training and everyday work
From patient consultations to performance reviews, people need somewhere to try their approach, get feedback and go again. Three things often get in the way.
Live practice is hard to schedule
Simulated patients, facilitators and colleagues are valuable resources, but they cannot be available every time someone needs to rehearse.
Generic scenarios miss the context
A teaching case, patient conversation or supplier negotiation needs to reflect the language, expectations and constraints of your organization.
Completion leaves questions unanswered
Knowing who attended training is only the start. You also need to see how people performed, what improved and where they need more practice.
What a practice conversation actually looks like
Five to ten minutes of practice, built into a class, training program or working day.
01
You assign the conversation
Choose from the library or build a scenario around your curriculum, protocols, leadership framework or business needs.
02
They have it out loud
Real voice, real time, five to ten minutes. Alone, with no patient, relative or colleague watching.
03
The person reacts
The AI responds to what the learner says. They ask questions, handle pushback and adapt as the conversation develops.
04
Score, then debrief
Five criteria with the evidence for each, then a conversation with the AI coach about what to do differently.
Runs in the browser, on a tablet, or in a VR headset. Nothing to install before the first session.
See a healthcare roleplay in action
Watch a clinician work through a difficult conversation with an AI patient, then see the scored feedback and coaching that follow. Every scenario can be built around your own protocols, patient pathways or products.
Patients and families react to how they're told
This is the line between a roleplay and an e-learning module. The AI character has fears, questions and a way of hearing news, and the conversation goes wherever your clinician takes it.
Nobody can click their way to the right answer. They have to find the words, say them out loud, and stay with what comes back.
Example scenario
Delivering Difficult News: scan results to a patient's family
A patient's daughter has been waiting two days for her father's scan results. They show the illness has progressed.
Lead with the medical detail and she stops taking it in. The questions come later, in the corridor, with someone else.
Give a warning, pause, and ask what she already knows, and she can hear what comes next, and ask what she needs to.
Scored on preparing the person for bad news, pacing information, checking understanding, responding to emotion, and agreeing next steps.
Example: feedback on a patient conversation
Not a percentage and a thumbs up. Every conversation is scored against named criteria, with what was actually said and what to try instead.
Breaking bad news is scored on preparation and pacing. An upset patient is scored on acknowledgement and plain language. The measure fits the moment.
Example: An upset patient, procedure postponed
Overall: 7.4
"You named her frustration about the wait before explaining the reason for it, and she let you finish."
"'The list ran over, so we've had to move you to Thursday' was clear. 'Theatre capacity' earlier on wasn't."
"'Someone will be in touch' left her waiting again. A name and a time would have kept the calm you'd just built."
Hesitations: 2
151 wpm
Clarity: 69%
...
Showing 3 of 5 scored criteria for this roleplay
Turn feedback into better conversations
After every roleplay, students and teams can reflect with Hugh, the AI Coach: what felt difficult, what they would change and what to try next time. They can also take a short Skills Coaching session to work on a specific skill and apply it to an upcoming conversation.
- Listening for the Bigger Picture
- Paraphrasing for Active Listening
- Reframing Confrontational Language
- How to Give Feedback (SBI), for ward and team leaders
Example debrief with the AI Coach
After: Delivering Difficult News
Hugh: You said the moment she went quiet was the hardest part. What did you do next?
Clinician: I moved on to the treatment options. I didn't want the silence to drag.
Hugh: What might have happened if you'd stayed in the silence a little longer?
Clinician: She'd probably have asked what she was actually worried about. Whether he's in pain.
Hugh: So for next time, what's one thing you'll do when the room goes quiet?
Dominic Barnard
VirtualSpeech, CTO
"We're proud to work with Bromley Healthcare, who provide essential NHS community services to patients of all ages across South East London. Their teams handle sensitive end-of-life care conversations and frustrated callers on waiting lists every day. With VirtualSpeech, they can practice those moments in a psychologically safe space before facing them for real."
Start with the library, then build your own
Scenarios created by our learning designers, with AI feedback against defined criteria. Assign them as they are, or adapt them to your curriculum or organization.
Roleplays
Patient and family conversations
Patient, family and colleague conversations across clinical and care settings.
Delivering Difficult News
Doctor's Office setting
Exercise
Active listening
Hearing, retaining and recalling key information, the skill every handover depends on.
Goldilocks Exercise
Conference Call Listening
Roleplays
Leading a ward or team
For charge nurses, ward managers and field sales managers leading people for the first time.
Poor Employee Performance
Giving Feedback (SBI)
Struggling New Manager
Public speaking
Presenting with confidence
Upload the real slides and present to an audience that reacts, from a team briefing to a conference.
Conference Room
Lecture Hall
Boardroom
Built around your curriculum, protocols and business.
Your curriculum, patient pathways, leadership frameworks and supplier relationships shape what a good conversation looks like. Custom scenarios let people practice those conversations in the context they actually work or study in.
In Roleplay Studio, your educators and training teams define the situation, the character, how they respond and the five scoring criteria. Build a patient consultation around your communication framework, a performance review around your leadership principles, or a negotiation around your supplier requirements. Start from the library or generate a scenario and edit it to fit.
Custom scenario, built by an admin
Handover to a busy night-shift nurse
| Colleague | Incoming nurse, twelve patients, already behind |
| Stance | Wants the short version. Interrupts. |
| Pushback | "Can you just tell me what I actually need to know?" |
| Room | Hallway |
| Language | Spanish |
| Scored on |
|
See it with a conversation your people actually have
Bring a patient scenario, teaching case or business conversation. We’ll build it live and show you the practice, feedback and reporting.
What happens on the call
Discuss your training goals
Build your scenario live on the call
Rollout options and pricing
We reply within one working day.