Customer Service Training
Practice your customer service skills with AI in a range of scenarios, from dealing with angry customers to billing issues.
Customer service roleplays
Practice your customer service skills with AI-powered avatars, and receive feedback on your conversation.
Roleplays:
- Billing Issue
- Delivery Issue
- Angry Customer (Randomized)
- Dissatisfied Customer (Open-Ended)
Custom Roleplays:
Build your own roleplays with Roleplay Studio.
The roleplay learning journey
1. Practice with roleplays
Practice your customer service skills in a manner that mimics real-life interactions.
2. Feedback on your conversation
Receive instant AI-powered feedback on your customer service roleplays.
3. Reflect with a coach
Reflect on your performance with your personal AI coach.
Topics covered
- Problem solving
- Active listening
- Clear communication
- Patience
Accessibility
The customer service roleplays can be accessed from your web browser, no installation or download is required. You can also access the scenarios from virtual reality, if you have a VR headset.