Answering Questions

For this exercise, imagine you have just delivered a presentation on your job role. You will now practice answering questions on the presentation from the audience.

Use this 4 step process to manage these questions:

1. Acknowledge the question and the person asking it by name
2. Create relevance for everybody
3. Use a story as an example and connect the answer to the experience
4. Close, thank, and check-in

You will be asked four different questions in a row. Respond aloud and then click 'Next Question' to move to the next one.

Your microphone will be recorded, so you can listen back to your performance afterward.