Active Listening Skills
Course Outcomes
- Understand the importance of active listening and practice your skills in online exercises
- Learn how to recall details and pick up on subtle cues
- Adopt a listening mindset and stop yourself from interrupting
- Build effective listening behaviors, from nonverbal cues to making people feel heard
Improve with Practice
Active listening is what makes someone a truly gifted communicator. It can help you succeed in your job, make good impressions on your colleagues, and help you become a great leader.
Despite what many people think, listening is a skill that can be taught. This course covers topics to make you a great listener, including how to understand subtle cues, keep an open mind while listening and see the bigger picture of what's being said.
Active listening skills are so important in the workplace and our personal lives because they build trust with the speaker and lead to more successful conversations. This course is designed to improve your active listening skills. For maximum learning, this includes online exercises in which you can practice a variety of listening skills.
Become an effective listener
Online classes
Listening practice
Feedback
Course Content
Practice exercises
Practice your active listening with interactive and engaging exercises. At key points during the course, you'll be prompted to practice what you've learned in one of the following exercises.
Recalling the Details
A series of short listening quizzes designed to help you focus on details such as names, dates, and numbers.
Understanding the Bigger Picture
Listen for an understanding of the wider message. Summarize a speech in just 20 seconds and you’ll receive feedback on your attempt from the avatar!
The Power of Body Language
Deliver the same line twice; once with positive and once with negative body language and feel and hear the difference.
Paraphrasing
Practice paraphrasing your employee's words as a way to demonstrate you value their opinions and seek to fully understand their concerns.
What's included in this course:
- 1.5 hours of learning
- Access to the practice exercises
- Assessment in the exercises
- Earn a digital course certificate
- Flexible, self-led format
- Access to updated content
CEU - Continuing Education Units
ontinuing Professional Development (CPD)
CPD Credits / Hours: 1.5
Certificate No: A032656
Access all courses
US $45
(per month)
All training in the course catalogue
Frequently Asked Questions
You can access the classes through the VirtualSpeech website, on any standard web browser such as Chrome, Firefox, or Safari.
The practice exercises can be completed online or in virtual reality (if you have a VR headset).
When you enroll in the course, you'll get 24/7 access to the course (including tutorial videos, case studies, practice exercises, VR, and more) through the VirtualSpeech website and in VR.
Both the online classes and exercises run in your browser, no additional software or download is required.
If you have a VR headset, you can also access the practice exercises in VR. Here's a list of our recommended VR headsets.
The online exercises have been tested across multiple browsers and run smoothly on Google Chrome, Safari, Firefox, Internet Explorer, and Edge.
We accept payment via Credit Card, Debit Card or PayPal directly through the VirtualSpeech site. If you'd like to pay with an Invoice or using another payment method, please contact us.
Yes you can. After pressing the 'Buy Now' button on this page, select the number of users (maximum is 25).
After the payment, you'll be made course admin and can add users to the course from the admin dashboard.
Yes, when you've completed this course, we'll send you a Certificate of Achievement, which you can share in the Certifications section of your LinkedIn profile, on printed resumes, CVs, or other documents.
If the course does not meet your expectations, you can get a full refund within 7 days of purchasing the course.