Customer Service Training

Practice your customer service skills with AI in a range of scenarios, from dealing with angry customers to billing issues.

About the Exercise

Practice customer service situations with AI-powered avatars, including:

  • Angry Customer
  • Disappointed Customer
  • Delivery Issue
  • Billing Issue

After the customer service interaction, you'll receive feedback on how you did, including areas you need to work on.

Topics covered

  • Problem solving
  • Active listening
  • Clear communication
  • Patience

Accessibility

The customer service scenarios can be accessed from your web browser, no installation or download is required. You can also access the scenarios from virtual reality, if you have a VR headset.

Virtual Reality
Desktop PC/Laptop

Exercise Features

AI-powered avatars
Feedback on performance
Difficulty levels

Screenshots

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