How to Give Feedback
Course Outcomes
- Understand the key principles of giving feedback
- Effectively prepare for feedback conversations
- Successfully deliver your feedback message both in-person and online
- Recognize different types of feedback and how to tailor your approach to each one
- Navigate difficult situations and how to respond for the best possible outcome
- Know the importance of following up on feedback
The cornerstone of professional development is being able to deliver and receive feedback. We all need to know how well we are performing - whether that’s positive traits and behaviors, areas we could improve, or even learning about the support available to us.
By the end of this course, you will know the key techniques for delivering professional-level feedback to enhance performance and encourage continuous improvement within your team.
We will discuss the essential principles of feedback and then take a chronological journey from preparing for a feedback conversation to delivering your message, and finally following up afterward.
Along the way, we will consider your approach to the various situations you may encounter, including role-play exercises with angry, emotional, and apathetic colleagues.
Online learning, done differently
E-learning
Practice exercises
Course Content
Your Instructor
Jerry Allen
Jerry is widely known as an international authority on crisis management and leadership. During his time in the military for the Royal Air Force, as well as with public and private companies, he has managed teams of all sizes, seniority, and skill level.
Reflecting on some of the management challenges, Jerry commented, "teams perform at their best when the individuals on that team have a clear understanding of their own capability to contribute. It is a fundamental responsibility of management to ensure everyone is congratulated for achievements but also given the advice and support to correct any weaknesses and continuously improve. Feedback is an essential management skill."
Practice exercises
Practice your public speaking with interactive and engaging exercises. At key points during the course, you'll be prompted to practice what you've learned in one of the following exercises.
Giving negative feedback on performance
Providing positive feedback (remotely over video)
Delivering negative feedback on discipline
Considering different perspectives when giving feedback
Reviewing a variety of feedback examples
Example videos
Throughout this course, you'll watch real-life video examples of the skills being taught, including how to start a presentation, use your voice effectively, and answer audience questions.
Learn from these videos and transfer the skills to your own public speaking.
What's included in this course:
- 2 hours of learning
- 3 case studies
- 5 practice exercises
- All exercise features
- Quizzes and assessment
- Earn a digital course certificate
- Flexible, self-led format
- Access to updated content
CEU - Continuing Education Units
Continuing Professional Development (CPD)
CPD Credits / Hours: 1.5
Certificate No: A034394
Access all courses
US $45
(per month)
12 months access to this course
Frequently Asked Questions
You can access the classes through the VirtualSpeech website, on any standard web browser such as Chrome, Firefox, or Safari.
The practice exercises can be completed online or in virtual reality (if you have a VR headset).
When you enroll in the course, you'll get 24/7 access to the course (including tutorial videos, case studies, practice exercises, VR, and more) through the VirtualSpeech website and in VR.
Both the online classes and exercises run in your browser, no additional software or download is required.
If you have a VR headset, you can also access the practice exercises in VR. Here's a list of our recommended VR headsets.
The online exercises have been tested across multiple browsers and run smoothly on Google Chrome, Safari, Firefox, Internet Explorer, and Edge.
We accept payment via Credit Card, Debit Card or PayPal directly through the VirtualSpeech site. If you'd like to pay with an Invoice or using another payment method, please contact us.
Yes you can. After pressing the 'Buy Now' button on this page, select the number of users (maximum is 25).
After the payment, you'll be made course admin and can add users to the course from the admin dashboard.
Yes, when you've completed this course, we'll send you a Certificate of Achievement, which you can share in the Certifications section of your LinkedIn profile, on printed resumes, CVs, or other documents.
If the course does not meet your expectations, you can get a full refund within 7 days of purchasing the course.