Immersive training for airline employees requiring experience in crisis communications and exposure to the media.Enroll in Course
Online with VR
70 lessons, 5 hours
7 case studies
3 VR scenarios
Techniques for communicating effectively when under extreme pressure
Training in the principles of crisis communications and exposure to the media
Effectively deal with journalists and practice a range of scenarios in VR
Official company spokespersons are rarely in the right location at the time of a crisis. In the ‘golden hours’ after a major incident, companies turn to front-line managers and agents to face the news media.
This course reflects the reality of communications in the modern era. CrisisVR has worked with internationally renowned communications expert, John Bailey.
Using his first-hand experience of multiple real crises, John has prepared a programme that will lead delegates step-by-step to understand the techniques for communicating effectively when under extreme pressure.
VR scenarios can be seen from 28s onwards in the video.
This crisis communications course is designed for airline middle to senior management requiring initial training in the principles of crisis communications and exposure to the media. The course is particularly suitable for Station Managers and Communications staff, or as initial training for potential spokespersons and other front-line staff.
We combine online classes with VR for a unique learning approach. At certain points in this crisis communications course, you'll be prompted to practice what you've learnt in VR.
You’ll complete a series of videos, quizzes, slideshows and case studies through our online platform - available to access at any time.
Practice what you learn with VR scenarios specific to this course. Communicating in a crisis is just like any other skill - you need to practice to improve.
Learn online, practice in VR and receive feedback on your crisis communications. This loop occurs multiple times throughout the course and helps you improve your communication skills more effectively.
John has provided crisis communications consultancy and training for more than 60 aviation clients, including airlines, airports and aircraft and engine manufacturers.
He has been involved in the response to several major aviation incidents and is a regular speaker on crisis communications at conferences and universities around the world, including at the US National Transportation Safety Board (NTSB) Training Center.
Practice crisis communications with the leading VR training app on the market. At key points during the online part of the course, you'll be prompted to practice what you've learnt in one of the following VR training scenarios.
Experience being ambushed by the media in a hotel lobby and practice answering hostile questions in a suitable way.
Read a pre-prepared statement at a press conference event, before answering journalist questions.
Deliver an update to families of the victims of the airline disaster. You'll be given a scenario to prepare before entering VR.
Practice delivering a video-based presentation and answering audience questions about the presentation.
Learners in VR
Faster than classroom training
Learn to communicate more effectively with these features.
Track your performance and feedback in VR, helping you to identify areas you need to work on and improve.
Receive instant feedback on your training session with our voice analysis and eye contact tracking.
Practice difficult scenarios, from press conferences to ambushes, until you are confident you can deal with the real event.
Our course works with popular VR headsets, including the Oculus Quest, Oculus Go, Pico Neo 2, Vive Focus and Merge VR.
If you don't already have one, select the headset option when you enroll and we'll send you one.